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Olark Review

Brand popularity

4.5 - Very popular brand

eCommerce rating

3.0 - 1 e-commerce feature offered

Payment options

2.3 - 3 ratings - expand

Shipping & returns policies

1.0 - 1 rating - expand

Coupons & discounts

0.0 - 0 ratings

Financing options

1.0 - 2 ratings - expand

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

4.0 - 1 rating - expand

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

2.5 - 2 ratings - expand

Seasonal sales & events

0.0 - 0 ratings

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Olark Review: Olark Pros & Cons

Olark (olark.com) is a well-known live chat software store which competes against other chatbot software providers like Spiceworks, ManyChat, LiveChat, Chatzy and SysAid. Based on our in-depth Olark review, when compared to its competitors, Olark is a mid-range performing brand within its category. Read the full Olark.com review below for more details.

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  • Ease-of-use: How easy is each store to use and set up? How easy is each provider to learn and use?
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  • Video chat options: Does each store offer video chat options? Is there video chatting on each provider?
  • Easy setup: How easy is it to set up each store? How quick can each provider be set up before using?
  • Good automation features: How good are the automation features on each store? How are each provider's automation capabilities?
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  • Free trial: Does each store have a free trial period? Can I try each provider for free?
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Olark's strengths are:

Knoji has 16 Olark reviews and ratings as of June 8, 2026. Knoji editors and the Knoji shopper community have reviewed Olark and compared it against 540 top live chat software brands, reviewing Olark based on product and store features. Knoji reviews and ranks Olark.com and other live chat software providers based on how many features each offers and based on a 5-star rating scale. Based on these factors and 16 Olark reviews, Olark earns an overall score of 3.8 out of 5.0 points. Olark offers 1 total feature. Olark's review score also factors in its popularity, which is in the mid-range compared to competing .

olark.com
Rated 3.8 - 16 ratings
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About Olark

Olark is a small to mid-size live chat software company operating the e-commerce site olark.com. Olark sells its products and services in the live chat software industry. Olark is a less active brand when it comes to discounting and offering coupons. Olark has a mix of reviews among shoppers on Knoji, with 16 ratings and an average rating of 2.2 stars. Olark scores below average compared to other brands in the live chat software industry, providing 1 e-commerce features to better serve its customers.

Olark's Review Scorecard

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